Résidence Monseigneur (MGR) Bourget inc.

We submitted a critical and honest review of this residence (where our mother spent her final days) on the Bonjour Résidence website. We subsequently discovered that this site filters reviews and only displays entirely positive comments, depriving families of crucial information when choosing a residence. We do not recommend this residence because it has repeatedly failed to meet safety standards in various ways (inadequate equipment, lack of supervision, risk of falls, poor management of isolation, etc.). We do not recommend relying on the reviews on the Bonjour Résidence website, as they do not reflect the full reality.

The care and services do not correspond to those of a level 4 residence (pre-CHSLD) as advertised. Our loved one was not safe there and was left to fend for himself during times of physical and psychological distress. The environment was not adapted to cognitive and mobility losses. The staff demonstrated little decision-making autonomy and had to refer to the owner for the majority of requests.

Les TS sont pas au courant de leur légal et ne son en communication avec le CLSC et CR en ne pas sachant chacun leurs rôle droit et marche à suivre au niveau des parents ! Ne save pas informez les parents des services à leurs disposition mise à par les services de base clsc et sinon il nous réfère à un avocat sans pour autant nous dire le pourquoi nous avons seulement cette opinion là quand nous les questionnons sure leurs procédures et des réponse ?!? Aucune transparence !

Excellent place, my grandmother lived there until her death. She was well treated, well cared for until the end of her life.

The residence has been renovated, and the new section adds more space. I found the staff friendly and the welcome pleasant. The interior design is charming, and there's always something to catch the eye: a fireplace, paintings. I visited during the open house in April. The apartments are bright and spacious.