L'Artisan - Résidence avec soins - Santé Valeo

Like many others, I suggest you don’t allow your loved ones to reside here. The service is atrocious. My mother required assistance to get out of bed each morning and into an electric wheelchair, and most days nobody would come. She had a bell in her room to call for assistance and it would never be responded to. She left us after only a couple months on this atrocious place. The staff is very lazy and uncaring, and as you can see by the many negative comments the management is complicit.

My father was a resident at L’Artisan for a year. He was very happy there. The care was excellent and the staff were always attentive, helpful, and friendly.

My mother has lived there since 2023. She's on the 6th floor and she's very happy there. The staff is kind and dedicated. The food is average. The rooms and bathrooms are a good size. They have activities during the week.

Great place for retired people. Clean and friendly

Great place to rehabilitate .mostly paid by the government . Great service excellent care. Just need to be a little bit more bilingual. Not that they don't try.