Résidence St-Jean-sur-Richelieu

Kind-hearted people at every level of the organization. Thank you for supporting my mother. ❤️

It's unfortunate that I'm forced to give a one-star rating because they don't deserve any! If you love your loved ones, please DO NOT send them to this residence. The services you pay for and are entitled to are not being provided. Communication is abysmal, and they leave patients to fend for themselves! Ignorance is their strength.

Unfortunately, these places are well UNDERSTAFFED! Students needing jobs with little experience working with seniors! But to complain may make things worse for our loved one😥 Living in western Canada, I sent a small gift to my mother only to find out that 4 days after confirmed delivery, it sat on her floor at the nursing station…. No one thought to take it to her😥 This is but a minor detail, but one of the little things that are huge and important for the senior!!!! They deserve soooo much more! 😞 But let’s take their $$$…..😡

Petty and condescending staff. Not a very good place for alleviating the burden and suffering which will accompany the final days your loved one has on this earth.

As the daughter of an aging parent, it is very sad to see the poor quality of services offered to our senior citizens especially at the price one has to pay for assisted living. If there were a better option out there, I would definitely take my parent out of there, but unfortunately there isn't one place better than another. We need people with a passion for working with the elderly and definitely more manpower for these centres. R E S P E C T above all, not just to their residents but to the families as well. When phone messages are left and no one bothers to return our calls, I consider this to be very unprofessional.