Résidence Montarville

I am a companion for a resident of this place, the staff is great! I don't understand the reviews that say it's unsanitary; I've always found it very clean, same for the meals, very beautiful plates and eat their fill. They also have a super nice leisure animator who offers activities. On Tuesdays, a mass is celebrated, and the attendants go out with the residents on nice days.

First, the building is outdated and in dire need of renovation. The balconies are rotten and inaccessible, and the access doors are sealed shut with screws. The manager has absolutely no empathy for her residents; her only interest is money! For example: The day after a resident's death, two months' rent as a penalty were immediately deducted from her bank account without any prior notice to the family! I would never recommend this retirement home to anyone!

The staff are very friendly and responsive to our needs, the food is good, and the cook is excellent. There are nurses who help us when we need it. It's a small, welcoming residence and a pleasant place to live.

The staff is very respectful and warm towards the residents. The caregivers have the time to care for each resident because it's a small residence with a family atmosphere. The meals are simple, but cater to the residents' tastes. A residence with excellent care. Very collaborative management and a lovely atmosphere. Thank you to the entire team for your great work.

Personnel arrogant .