Les Jardins du Patrimoine Rouyn-Noranda

Welcoming, beautiful and clean place

The meal leaves something to be desired, lacking in flavor

Very bad place, treats users like children, almost like criminals if they break the strict conditions set by the management. No respect, disrupts users' routines, treats users as big eaters and leaves some for others if they eat too much. During my Easter visit, I myself was told off because I had to stay in my mother's room; I couldn't go into the common rooms. I understand the rules, but there are no signs or instructions to indicate the regulations. Only one employee comes to tell me to leave the premises immediately and that the lease has stopped working since COVID.

The staff doesn't know their stuff very well, but the rest is fine.

My grandparents stayed there. The food was sometimes criticized. The facilities were clean, safe, and accessible.