Le Clair Matin

I couldn't have hoped for a better place for my grandparents to live. The staff are friendly, warm, and attentive. The residence offers and organizes several activities and events to entertain everyone. In short, my family is very happy with this choice.

I would say that this is a residence that has its good and bad points. I am giving it a 3 star because it is not the best or the worst I have visited. It is average, no more and no less. One of the positive points is the fact that it is a warm and friendly environment. The majority of employees are committed to the well-being of the residents. However, there is a lack of staff and this can hinder the services offered. As a result, some departments are poorly managed, which leads to a gap in obtaining the services to which residents are entitled.

Worst senior living residence in my opinion. This place allows theft. My grandmother had her cash stolen from her purse, and no one at the residence wanted to do anything about it. My grandmother had a stroke in her apartment (she vomited), and they refused to clean it, even though we pay for cleaning. Their lack of will is evident, as my grandmother will remain in the hospital and will not be returning. Don't send your loved ones there if you want them to be safe and well cared for.

Worst residence ever. My grandmother lived there and never received good service. She was robbed, and we were told they couldn't do anything and that it wasn't their problem. Every time a staff member intervened, no one was able to help or meet her needs. The price she paid wasn't worth the service. The staff seemed constantly insensitive. If you love your parents or grandparents, you should think twice before placing them there. Seriously, not good. Zero value.

Very clean great service